Frequently asked questions

If you can’t find what you’re looking for, email us at support@colddm.me or DM us at @colddmhq

Twitter Outreach

    • What is a "cold dm"?

      A cold DM is an initial message sent to a recipient on social networks like Linkedin (or) Twitter in order to gain a benefit in terms of favor, sales, or any other opportunity.

    • Why should I use Cold DM?

      Twitter cold DMs are a powerful marketing channel if you craft the message right and find the right people. We have powerful tools to help you with both.

    • Does Twitter allow sending bulk DMs?

      Well, of course. Twitter lets you send upto 500 DMs per day. Our most expensive plan has a modest limit of 200 DMs per day. Unless you send suspicious links or try to scam other users, you'll have nothing to worry about.

    • How to send DMs to users who replied to my tweet?

      Navigate to 'Contacts'. Create a new contact list and click on 'Search by participants of a tweet'. Now enter the tweet URL and hit 'Get contacts' to get all the users who replied to the tweet. You can then create a campaign with this contact list and send personalized messages in bulk in an instant.

    • Do you have a free plan?

      Of course, Use our free plan forever.

    • What happens if I cancel my subscription?

      You can cancel your subscription at any time. You'll still have all the access to the paid features until the end of that subscription period.

Community Outreach

    • What is Cold DM (Community) all about?

      Cold DM is a community of people who either want to reach out to people of interest (or) want to share their knowledge and listen to new opportunities (or) in most cases, both.

    • Why should I use this instead of directly sending emails or DMs?

      Social networking sites are being crowded with spammers & bots which has been discouraging people to open emails/message requests from unknown people & miss out on good opportunities.

    • I don't wanna reach out to anybody. Why should I use Cold DM?

      Cold DMs don't just benefit the sender. They benefit the recipient too in finding new meaningful opportunities & parternships when they weren't even looking for it. Also it's free for you.

    • Is this another messenger?

      Well, no. We help you make the initial connection & once you have it, you can continue your conversation on any platform the recipient wants.

    • What are templates? How do I use them?

      Like we said, we're not a messenger. So the only way you can converse is using templates. Templates allow you to personalize your message to your recipients.

    • What are those user metrics you're talking about?

      Cold DM relies on 2 important metrics - DM Quality & Response Rating. DM Quality is the rating associated to an user calculated based on the messages he/she sends to other users in the community. Response rating is simply the percentage of DMs responded by an user.

    • Is this a free service?

      Joining the community and receiving DMs about new opportunities is free. We do however charge you for sending DMs to keep this community spam-free.

    • What happens if I cancel my subscription?

      You can cancel your subscription at any time. You'll still have all the access to the paid features until the end of that subscription period.

    • Can I still use Cold DM after I cancel my subscription?

      Yes, you can. You'll always be able to recieve DMs from other people.

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