Frequently asked questions
If you can’t find what you’re looking for, email us at support@colddm.me or DM us at @colddmhq
Twitter Outreach
What is a "cold dm"?
A cold DM is an initial message sent to a recipient on social networks like Linkedin (or) Twitter in order to gain a benefit in terms of favor, sales, or any other opportunity.
Why should I use Cold DM?
Twitter cold DMs are a powerful marketing channel if you craft the message right and find the right people. We have powerful tools to help you with both.
Does Twitter allow sending bulk DMs?
Well, of course. Twitter lets you send upto 500 DMs per day. Our most expensive plan has a modest limit of 200 DMs per day. Unless you send suspicious links or try to scam other users, you'll have nothing to worry about.
How to send DMs to users who replied to my tweet?
Navigate to 'Contacts'. Create a new contact list and click on 'Search by participants of a tweet'. Now enter the tweet URL and hit 'Get contacts' to get all the users who replied to the tweet. You can then create a campaign with this contact list and send personalized messages in bulk in an instant.
Do you have a free plan?
Of course, Use our free plan forever.
What happens if I cancel my subscription?
You can cancel your subscription at any time. You'll still have all the access to the paid features until the end of that subscription period.
Community Outreach
What is Cold DM (Community) all about?
Cold DM is a community of people who either want to reach out to people of interest (or) want to share their knowledge and listen to new opportunities (or) in most cases, both.
Why should I use this instead of directly sending emails or DMs?
Social networking sites are being crowded with spammers & bots which has been discouraging people to open emails/message requests from unknown people & miss out on good opportunities.
I don't wanna reach out to anybody. Why should I use Cold DM?
Cold DMs don't just benefit the sender. They benefit the recipient too in finding new meaningful opportunities & parternships when they weren't even looking for it. Also it's free for you.
Is this another messenger?
Well, no. We help you make the initial connection & once you have it, you can continue your conversation on any platform the recipient wants.
What are templates? How do I use them?
Like we said, we're not a messenger. So the only way you can converse is using templates. Templates allow you to personalize your message to your recipients.
What are those user metrics you're talking about?
Cold DM relies on 2 important metrics - DM Quality & Response Rating. DM Quality is the rating associated to an user calculated based on the messages he/she sends to other users in the community. Response rating is simply the percentage of DMs responded by an user.
Is this a free service?
Joining the community and receiving DMs about new opportunities is free. We do however charge you for sending DMs to keep this community spam-free.
What happens if I cancel my subscription?
You can cancel your subscription at any time. You'll still have all the access to the paid features until the end of that subscription period.
Can I still use Cold DM after I cancel my subscription?
Yes, you can. You'll always be able to recieve DMs from other people.
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